We launched the ‘Keep Ashford Talking’ initiative because we believe that a community that opens up the channels of communication between one another, will be able to better address the difficult issues that face us all.
‘Keep Ashford Talking’ is spearheaded by the Ashford Mediation Service (AMS), but we partner with the Kent Police, Ashford Borough Council, Kent County Council, Victim Support, Restorative Justice, Ashford Volunteer Centre, Citizens Advice, the Kent Police & Crime Commissioner’s Fund, and many, many more local organisations, all designed to work with individuals and community groups to create a more harmonious living environment for all who work and live in the borough and beyond.
AMS already provides a free mediation service to residents who require assistance with neighbourhood disputes, child access issues, issues between family members and workplace disagreements. Often, in our mediation work, we find that people require other assistance and with our new initiative, we can signpost people to the right place at the right time.

In this digital age where much communication is done online and through social media platforms, we can still see the real value of actually having an old-fashioned conversation with one another to ‘work things out’. Online and social media platforms can be very useful, but there is something very special about listening to another point of view and together, working to solve problems that in the long-term, will ensure our safety and our happiness.
We want the community to take this opportunity to join us in talking things through.
If you represent a local organisation that can help facilitate the conversation or additional services please get in touch.
If you’re an individual who is facing personal challenges with others, we can help you do this in a neutral place and our partners are available to assist you with any further requirements.
The Ashford Mediation Service Guide to Mediation with Young People and Families
We’ve produced this guide to explain what we do and how we can help young people and their families through the use of mediation.
In this ebook we explain what mediation is and give people who are helping young people, some tools and skills, hints and tips on how and when to use mediation.
We want to encourage young people, families, and community and school leaders, to contact Ashford Mediation Service and make use of our free mediation services.
You can also download specific sections of the guide in the links below:
Ashford Mediation Service is a registered charity, number 1065625.
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