What is mediation?

Ashford Mediation is operating as normal but with a few changes.

Helping you out

Mediation is a way of helping people to talk to one another about the problem they are experiencing. Each party is seen separately for the first meeting. We listen to each side’s story and we work with both parties to understand what the important issues are for them and what they want to happen with regards to the dispute.

The agreements reached by our mediation service are voluntary and not enforceable by law.

Our Services have changed

We can have our trained mediators contact you by your preferred method to discuss your issues and to offer guidance and helpful hints on how you, as an individual, might be able to resolve the situation yourself.

Our mediators can also arrange virtual meetings, offering individual and group consultations by telephone and video chat. If a group video chat is not suitable for any reason, we can reschedule when COVID-19 restrictions are lifted.

We can offer a ‘Keep in Touch’ service where if you prefer a face-to-face meeting (when the travel and social distancing restrictions are lifted), we can tentatively schedule a session in a few months time. In the meantime, we can have a trained mediator offer a listening ear and some coping mechanisms.

Find out more about the revised mediation process here.

Talk to us

Ashford Mediation Service is a registered charity, number 1065625.

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