Service Safeguarding Statement

The Ashford Mediation Service firmly believes that every person has the right to live a life free from abuse, exploitation and neglect. Our Trustees are responsible for ensuring that those benefiting from or working with our charity, are not harmed in any way through contact with it.  We have a legal duty to act prudentlyContinue reading “Service Safeguarding Statement”

Privacy Notice (Clients)

Ashford Mediation Service has received your name, contact details and case information. While the mediation case is open we will use this information to make appointments with you and to keep you informed throughout the case.    All data is stored securely. We will not share your personal information with anyone outside the Mediation Service, withoutContinue reading “Privacy Notice (Clients)”

Privacy Notice (Children – Parental Consent)

Parental consent must be given for us to work with children under the age of 16. Ashford Mediation Service has been given your child’s name, contact details and information relevant to the case by the referral agency (or by you if you contacted us directly). While the mediation case is open we will use thisContinue reading “Privacy Notice (Children – Parental Consent)”

Privacy Notice (16 to 18s)

Ashford Mediation Service has been given your name, contact details and information relevant to your case by the referral agency; or by you or your parent or guardian.  While the mediation case is open we will use this information to make appointments with you and to keep you informed. All your personal information is stored securely.  WeContinue reading “Privacy Notice (16 to 18s)”

Buddy Policy for AMS Mediators

The Ashford Mediation Service acknowledges the need for new mediators who are joining the service to be able, on a short-term basis, to have in place a ‘buddy’, or a more experienced mediator with whom they can chat, discuss any issues and find guidance and advice. What is a buddy and why have one? TheContinue reading “Buddy Policy for AMS Mediators”

Trustee Policy and Code of Conduct

General I will act within the governing document of Ashford Mediation Service (‘the Service’ or ‘AMS’) and the law and abide by the policies and procedures of the organisation. This includes having a knowledge of the contents of the relevant policies and procedures of the Service. I will support the objects and mission of AshfordContinue reading “Trustee Policy and Code of Conduct”